Refund Policy
Last Updated: June 27, 2026
At Easy4Boost, customer satisfaction is our priority. We understand that plans may change, and we strive to provide a fair, transparent, and customer-friendly refund policy while protecting both our customers and our professional boosters.
By purchasing any service from Easy4Boost, you agree to this Refund Policy.
1. General Policy
All refund requests are reviewed individually based on:
Order status.
Service progress.
Evidence provided by both the customer and Easy4Boost.
Communication history.
Service category.
Applicable payment provider requirements.
Easy4Boost reserves the right to approve a full refund, partial refund, store credit, or deny a refund where appropriate.
2. Before the Service Starts
You are eligible for a 100% refund if:
Your order has not been assigned to a booster.
The service has not started.
No progress has been made on your order.
A service is considered started once:
A booster has been assigned to your order.
Work preparation has begun.
Your account credentials have been verified (for Piloted services).
You have been connected with your coach or booster (for Selfplay or Coaching services).
3. Refund After Service Has Started
Once the service has started, refunds are only available for the unfinished portion of the order.
The completed progress will be determined using reasonable evidence, including:
Service logs.
Screenshots.
In-game progress.
Time invested.
Communication records.
Easy4Boost may issue:
A partial cash refund.
Store Credit.
A service replacement.
Or another reasonable solution depending on the situation.
4. Estimated Completion Time (ETA)
Every order includes an estimated completion time displayed before checkout.
The maximum value of the displayed range is considered the official ETA.
Example:
Estimated Time: 2–5 Hours
Official ETA = 5 Hours
A refund cannot be requested solely because the minimum estimated time has passed.
If the ETA is significantly exceeded due to Easy4Boost without valid communication or justification, Customer Support may approve an appropriate refund or compensation.
5. Store Credit
If you decide to cancel an order after work has already begun, Easy4Boost may issue the remaining value as Store Credit instead of a cash refund.
Store Credit:
Can be used for future purchases.
Cannot be transferred.
Cannot be exchanged for cash.
Does not expire unless required by applicable law.
6. Order Cancellation
Customers may request order cancellation at any time.
Refund eligibility depends on the current progress of the service.
If no work has started:
100% refund.
If work has started:
Refund only for the unfinished portion.
7. Selfplay & Coaching Services
For Selfplay or Coaching services, the service is considered started once:
A coach has accepted the order.
Communication with the customer has begun.
A scheduled coaching session has been arranged.
If the customer fails to attend a scheduled session without prior notice, Easy4Boost may deduct reasonable service costs from the refund.
8. RNG-Based Services
Some services rely on game mechanics outside our control, including:
Drop rates.
Loot.
Random rewards.
Dungeon rewards.
Raid rewards.
Matchmaking.
Failure to obtain a specific item or reward does not automatically qualify for a refund unless that reward was explicitly guaranteed in the product description.
When reviewing refund requests, Easy4Boost considers:
Time invested.
Number of attempts.
Resources used.
Progress achieved.
Service evidence.
Depending on the circumstances, we may issue:
Full refund.
Partial refund.
Store Credit.
Or deny the request.
9. Account Safety
Easy4Boost prioritizes account safety.
If your Gaming Account is permanently suspended or restricted solely due to actions performed by our booster, and you provide sufficient evidence, we will investigate immediately.
If Easy4Boost is found responsible, you may receive:
A full refund.
A partial refund.
Additional compensation.
No refund will be issued if the suspension resulted from:
Third-party software.
Cheats.
Exploits.
Previous account violations.
Customer actions unrelated to our service.
10. Customer Responsibilities
Customers agree to:
Provide accurate account information.
Respond to booster requests promptly.
Follow any instructions required to complete the service.
Avoid logging into the account during Piloted services unless instructed.
Failure to cooperate may reduce refund eligibility.
11. Situations Where Refunds Are Not Available
Refunds will generally not be granted if:
The order has been completed successfully.
The customer changes their mind after substantial progress.
The customer interferes with the service.
The customer logs into the account during Piloted boosting without permission.
The customer violates the game's Terms of Service.
Market prices change after purchase.
The requested reward depends solely on RNG and was not guaranteed.
12. Payment Disputes (Chargebacks)
Customers agree to contact Easy4Boost Support before opening a payment dispute or chargeback.
If a fraudulent or unjustified chargeback is initiated, Easy4Boost reserves the right to:
Suspend customer accounts.
Cancel active orders.
Restrict future purchases.
Take legal action where permitted by law.
13. Processing Refunds
Approved refunds are normally processed back to the original payment method.
Processing times may vary depending on the payment provider and typically require 3–14 business days after approval.
In some situations, Store Credit may be offered instead when mutually agreed.
14. How to Request a Refund
To request a refund, please contact our Support Team and include:
Order Number
Reason for the request
Any relevant screenshots or evidence
We aim to review refund requests within 1–3 business days, although more complex cases may require additional investigation.
15. Policy Updates
Easy4Boost may update this Refund Policy at any time to reflect improvements, legal requirements, or operational changes.
The latest version will always be available on our website.
Need Help?
If you have any questions regarding this Refund Policy, your order, or a refund request, please contact our Support Team through:
• Email: support@easy4boost.com
• Discord: Add us on Discord — easy4boostsupport
• Live Chat
• Contact Us Page
We are always happy to help and aim to respond as quickly as possible.